Katie Ivy is the Chief Operating Officer and Co-Founder of Infinity Infusion Solutions (IIS), where she leads operations, strategy execution, and the development of scalable solutions that support independent infusion providers. As the operational backbone of IIS, Katie brings a disciplined, grounded approach that has been critical in building the consistency, trust, and reliability the organization is known for today. She is known for her calm, composed demeanor and can-do positivity, bringing a steady, level-headed presence that keeps teams focused and confident—even in the face of complexity and change.

Katie has played a pivotal role in connecting a fragmented infusion ecosystem, with a leadership approach rooted in understanding how rapidly the industry is evolving and where providers need real, practical support. As she explains, “our number one job is to make sure that therapy stays accessible—all of the time.” This perspective drives her focus on ensuring IIS remains not only responsive, but proactive in helping providers adapt.

Katie co-founded IIS in 2015 with Tamra Townsend after the two met while working together at ASD Healthcare. Through their shared experience, they recognized the challenges providers faced navigating reimbursement, access, and operational complexity without the right support.

While Tamra drives visionary, forward-thinking innovation, Katie serves as the process-oriented leader who ensures those ideas are executed with precision. Her focus on structure, team development, and operational excellence has been instrumental in building IIS into a high-performing, scalable organization.

Her impact is reflected not only in how IIS operates, but in how it is experienced by its members. Under her operational leadership, IIS has achieved consistently high customer satisfaction ratings and a 99% member retention rate—a testament to the trust, consistency, and value delivered across the network.

Together with Tamra Townsend, Katie has helped build IIS into a highly respected organization across the industry. Their complementary leadership styles—visionary and operational—create a one-of-a-kind partnership. As ambassadors for change, they have earned deep respect across the industry and channel partners alike, demonstrating the power of aligned leadership and shared purpose.